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Sentea Help Center

One place for support and documentation.

  • Submit support tickets
  • Get the latest documentation
  • Track requests
Open Help Center or Create Account
↓   Scroll down for more information on how to get started

One place for support and documentation.

The Sentea Help Center gives customers access to support requests, product documentation, and customer-specific resources.

Submit support tickets

Create and follow up technical, commercial, or general support requests.

Access documentation

Find available manuals, guides, technical notes, and other customer resources.

Track requests

Receive email updates and keep an overview of open and closed support tickets.

How to get started

Follow these steps to create your account and request access to the customer portal.

Step 1

Create your account.

Open the Help Center and enter the email address that should receive ticket updates, support communications, and notifications.

  1. Open the Help Center registration page.
  2. Enter your email address.
  3. Check your inbox for the activation email.
  4. Follow the link and set your password.

If you already have an Atlassian account, you can use it to log in.

Create Account

Step 2

Review the Help Center overview.

After signing in, open the Help Center Overview. This page shows the available portals, documentation areas, and support options.

Step 3

Request customer portal access.

If you are a Sentea customer, request access to the customer area by submitting an Other Questions support ticket.

  1. Select Other Questions.
  2. Explain that you would like access to the customer portal.
  3. Include your company name and, if relevant, the Sentea product or project you are working with.
  4. Wait for confirmation from Sentea support.

This verification step helps us make sure that customer-specific documentation and support areas are only shared with the right users.

Step 4

Access documentation and support features.

Once your access has been approved, you can browse available documentation, submit support requests, and manage existing tickets from the customer portal.

Tip for teams

Use a shared team email address if multiple people in your organization need visibility on ticket updates and support notifications.

Need help getting access?

Contact our support team if you cannot activate your account, did not receive the activation email, or need help accessing the correct customer area.

Contact support team